Privacy Policy

This Privacy Policy describes how BlogNow.Tech c/o Synk Consulting Australia ("we", "us", "our") collects, uses, and protects your information when you use our services and website.

Data Controller

Synk Consulting Australia, Grosvenor Cres, Greater Melbourne, Australia. Contact: info@synk.consulting.

What We Collect

• Account data (name, email)
• Usage data (app interactions, performance metrics)
• Billing data (processed by our payment processor)
• Logs and security data

Lawful Bases

• Contract (to deliver the service)
• Legitimate interests (product safety, fraud prevention)
• Consent (analytics/marketing cookies)
• Legal obligations (tax and accounting)

Third-Party Processors

We use industry-standard providers under Data Processing Agreements (DPAs), including:

• Analytics: Google Analytics (via GTM), Plausible (optional)
• Infrastructure: Vercel/Netlify (hosting), Supabase (database/auth), Cloudflare (CDN)
• Payments: Stripe
• Product analytics/support: PostHog, Sentry, Intercom
• Emails: Resend

Data Retention

• Account data: retained while account is active + 24 months
• Logs: 12 months
• Backups: up to 30 days
• Billing records: 7 years (legal requirement)

Your Rights

You have rights to access, rectify, erase, restrict, port, and object. You can manage cookie preferences at any time from the Privacy Preferences page or the cookie banner.

Submit data requests via the Data Requests page.

International Transfers

We rely on Standard Contractual Clauses (SCCs) and other safeguards where applicable.

Contact

Data Protection Officer (DPO): Synk Consulting Australia, info@synk.consulting.